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ENVÍOS

Los pedidos se procesan en el mismo día en el que son recibidos, de lunes a viernes, excluyendo el periodo vacacional.

Los pedidos recibidos en fin de semana o vacaciones se tramitan en los días hábiles siguientes.

 

ENVÍOS NACIONALES:

ESPAÑA (Península y Baleares)
Envíos seguros por correo certificado a través de CORREOS. Tiempo estimado de entrega 5 días desde la validación del pedido.


ENVIOS INTERNACIONALES:

Envíos por correo certificado a través de CORREOS. Tiempo de entrega estimado: 7 a 15 días.

Envíos a países en Europa

Envíos internacionales fuera de Europa, consultar vía email a sales@heroine-jewels.com

MÉTODOS DE PAGO

Transferencia bancaria.
PayPal –  Seleccionando el pago vía PayPal te enviamos una solicitud de pago sencilla, sin necesidad de tener una cuenta en este servicio.

SHIPPING

Orders are processed the same day, Monday through Friday, excluding holidays.
Orders received on weekends and holidays will be processed the next business day.
Orders are processed from Valencia, Spain.
Buyer will receive a shipment confirmation email with the shipping tracking proccess.
Expected arrival date for international orders is approximately 10-15 days from the order date.
For international orders, a customs duty will be charged to you depending upon the country in which you reside.
Hèroine is not responsible for payment of this duty. By law, we cannot change the value of order on commercial invoices. We must adhere to all international import/export laws.
If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your merchandise refund.

 

NATIONAL SHIPPING // SPAIN (Peninsula and the Balearic Islands) Certified shipping though the Post Office. Estimated delivery time: 5-10 days. Shipments are made on weekdays only.

INTERNATIONAL SHIPPING // Certified shipping through the Post Office.  Estimated delivery time: 10-15 days.

PAYMENT METHODS 

Wire transfer. 

Selecting to pay via PayPal. We will send you a simple application for payment without having to have an account with this service.